CORONAVIRUS - UPDATE FOR PATIENTS
The current situation – DO NOT COME TO THE SURGERY
In line with National (NHS England) guidance to reduce the spread of Coronavirus, Yorkleigh Surgery will be instigating
the following guidance from Monday 16th March.
It has been recommended that practices suspend ALL routine appointments for the time being.
How will this effect you
From Monday 16th March we will only be offering urgent ‘on the day care’, with all patients being triaged over the telephone prior coming into the surgery.
Patients with existing appointments will be contacted by the surgery and offered a telephone consultation.
Why we are doing this
This is a precautionary measure to allow us to ask patients questions prior to visiting the surgery.
This will help us to identify any possible cases of Coronavirus and help avoid further spread of the virus.
Our primary concern is to keep patients / staff safe and to ensure that the practice continues to be able to operate effectively.
If you have Corona Symptoms
Patients with a raised temperature above 37.8C or a new persistent cough regardless of travel should contact NHS111 via their website www.111.nhs.uk
How to contact us
Please contact the surgery by calling 01242 519049 if you require urgent ‘on the day care’.
We will then arrange a triage call for you from either a Doctor or a Nurse.
We apologise for any inconvenience that this may cause.
A Community Help Hub has been established for any resident needing support to cope with the changes to their lifestyles made in order to delay the spread of COVID-19.
If a person contacts the hub requesting help with prescriptions and/or medical appointments, the hub will refer these into the NHS Volunteer Responder scheme. Where District Councils have already linked people up with volunteers, those arrangements will remain in place.
People can register for support from the Gloucestershire Community Help Hub using the following site: Gloucestershire Community Help Hub
Yorkleigh Surgery is one of 19 practices within the Cheltenham area under the Clinical Commissioning Group (CCG), offering healthcare to almost 9,000 patients. We have been operating from our current premises for over 25 years.
Click here to find out the history of Yorkleigh.
This website has been designed to tell you about the practice and the services that we offer. Please read it carefully. We trust that you will find it helpful and informative.
Our Contact Details
93 St George's Road
Tel Appointments: (01242) 255337
Tel: (01242) 519049
Fax: (01242) 253556
New Improved Access Appointments
Six of your local Cheltenham GP surgeries are now working together to provide additional GP appointments for all their registered patients. They have called this group of practices the Cheltenham Central Cluster. These appointments will be available to you and your family up until 8.00 pm Monday to Friday and on Saturday mornings.
Dr Isobel McKenzie, Dr Andrew Green, Dr Mark Malden
Surgery Opening Hours
The surgery is open during the following times:
Monday-Friday 8.00am - 6.30pm
Extended Opening Hours
Monday evening 6.30 - 8.00pm
The telephone lines are open Monday - Friday 8.00am - 6.30pm
Appointments are available between 8.00 - 11.30am and 2.00 - 8.00pm
The surgery is closed for one afternoon every three months for staff training. The usual out-of-hours cover is in place during these afternoons.
Parking is available at the front of the building, and at the back where there is also disabled access to the back of the building.